There is no doubt about it — we are living in unprecedented times. Here’s what the team at HOUSE Automotive wants you to know: we’re all in this together and we’re here for you. As the coronavirus continues to evolve, we are putting safety at the forefront of everything we do. There’s nothing we care about more than our families, our clients, and our team members, and that’s why we have put together a plan to ensure a safe environment for everyone.
Below we’re highlighting a few of the things you can expect from us as we respond to COVID-19. First and foremost, we are fully committed to providing the attention to detail and customer service that we’ve always been known for. Keep reading to learn more, or feel free to reach out to the team at HOUSE Automotive if you have any questions. We’d be glad to chat with you!
Here’s What We’re Doing to Reduce Interaction
As of right now, we’re offering an option for no-contact pickup and dropoff with our free flatbed services. Additionally, we’re sanitizing door handles, steering wheels, dashboards, and other commonly touched areas before and after dropoff. To make things as easy as possible, we’ve also taken advantage of digital documentation which means that no signatures are required. You can also rest assured that our team members wear a new pair of disposable gloves every time they are interacting with your Porsche in any way.
If you prefer to bring your vehicle into HOUSE Automotive, we understand that. That’s why all in-house appointments will be conducted in such a way that it decreases physical interactions as much as possible. In addition to sanitizing your vehicle before and after we work on it, we are also offering customers a new pair of disposable gloves. Our team is doing everything possible to provide our guests with a safe environment, and we’re regularly cleaning as well as ensuring that our restrooms are stocked with paper towels and soap.
We’re Here to Help
At the end of the day, our goal is to continue providing our services in a way that is safe and responsible. You can count on us to continue to monitor the situation and take the latest guidelines into consideration. Simply put, we’re committed to ensuring that our customers know they can count on us during these trying times.
It’s always been our philosophy that every client deserves personalized attention and service for their Porsche. When you let us work on your vehicle, you can rest assured that you’ll be getting top-quality service and unsurpassed luxury treatment that you can trust. In fact, we’re so confident in our work that we offer a complimentary two year/unlimited miles warranty on all parts and labor that we provide. Learn more about what you can expect and then reach out today to schedule your services.
Have a question for us? We would be glad to speak with you, so feel free to contact us any time.